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FREQUENTLY ASKED QUESTIONS
Last Updated on February 29, 2018
Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within ten (10) days from the date on which you received your order. More details can be found in our Refund and Return policies read here.
The right to return products shall be deemed correctly exercised once the following conditions have been fully met. you can read all the details of those conditions here
Orders placed on odkparis.shop site are processed Monday- Saturday 9 am to 5 pm GMT (excluding bank holidays) and are shipped 3 -5 business days from when the order was recorded in our system, pending payment authorization and verification. All orders are shipped using EMS service, the fastest cross-border postal product. You will find all the details here .
All orders are shipped using EMS service, the fastest cross-border postal product. More details can be found here.
All our orders are sent without any warranty. Liability terms can be found in our terms and conditions here